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ESIS Claims Manager, Integrated Absence Management
Location:
Southfield, MI
Description:
JOB DESCRIPTION ESIS is seeking an experienced Claims Manager. The position is r esponsible for managing the claims adjudication activities for the integrated absence and voluntary lines of business to include ensuring quality claim handling, superior customer service and the most cost-effective resolution of claims. Implements agreed upon plans, monitors results and recommends corrective action. Major Duties & Responsibilities Provide general and technical claims direction to the Claims Team Leaders and claim handlers. Oversee office technical quality by conducting best practice audits, identifying improvement opportunities and implementing appropriate action plans. Develop and implement local operating processes and claims handling procedures to ensure that quality claims service is provided to all accounts. Manage processes and workflows against established best practices and recommend modifications or improvements to increase productivity. Maintain positive relationships with clients, brokers, carriers and customers serviced. Participate in and support marketing and sales opportunities. Ensure quality and timeliness of service provided and design and implement action plans to correct deficiencies as appropriate. Ensure the teams establish loss reserves to reflect client and insured probable financial obligations. Manage and control expenses by ensuring adequate departmental controls and prudent protection of company assets. Manage department human resources by ensuring that organization design, staff selection, performance management, reward programs and related actions are consistent with policies, procedures and good business judgment. Participates in human resources processes affecting subordinates in assigned unit. Conducts Performance Evaluations, implements training and development and is cognizant of EEO/Affirmative Action Plans. Participates in salary administration process. Responsible for recruitment and staffing of units as vacancies occur. Requisition #: 6222tcv57hlu2
Company:
Chubb
Posted:
May 3 on InsuranceClaimsWeb
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More About this Listing: ESIS Claims Manager, Integrated Absence Management
ESIS Claims Manager, Integrated Absence Management is a Accounting & Finance Claims Manager Job at Chubb located in Southfield MI. Find other listings like ESIS Claims Manager, Integrated Absence Management by searching Oodle for Accounting & Finance Claims Manager Jobs.
ESIS Claims Manager, Integrated Absence Management is a Accounting & Finance Claims Manager Job at Chubb located in Southfield MI. Find other listings like ESIS Claims Manager, Integrated Absence Management by searching Oodle for Accounting & Finance Claims Manager Jobs.