Front Desk Associate Evenings - Regina
Are you looking for a career within the fitness industry? Join the growing team at Planet Fitness! We are defined by our core values which are; INTEGRITY, SERVICE, TEAMWORK, EXCELLENCE and GROWTH. If you are searching for a company that offers a great culture, and exciting opportunities apply today and join our team! Why Work for ECP-PF Holdings, Inc.? - Aggressive compensation - For fulltime employees:Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness Our Mission To provide a welcoming environment for people of all fitness levels to achieve their personal goals. Our Vision To be the premier Planet Fitness franchisee, while being the fitness partner of choice in each community that we serve. Front Desk Associate The Front Desk Associate is a highly friendly and courteous individual who consistently delivers 1st-rate service and fosters positive customer satisfaction and loyalty while promoting ECP-PF Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor. Essential Duties and Responsibilities : Welcome and exit members in a confident, professional, and friendly manner with hi's and goodbye's. Anticipate member's needs, respond promptly and acknowledge all members. Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate info. Utilize effective communication and analytical abilities to effectively resolve customer concerns, ensuring a pleasant background. Expertise to maintain the cleanliness of the club for up to 50% of the shift. Deliver prompt, efficient customer service while maintaining a high-level of accuracy in a quick paced retail environment. Hands-on background in accepting payments from customers and give change and receipts. Drive revenue by communicating and demonstrating benefits of products and special promotions to customers. Proven expertise to answer customers' questions and give info regarding the business procedures and policies in an exact and customer-friendly way. Min Skills Expertise to manage multiple responsibilities Solid work ethic with strong decision making skills Self-starter who takes initiative with minimal direction and supervision Comfortable working a flexible rotating schedule Superior customer service skills, preferably in the fitness industry. Hard working, enthusiastic and energetic! Strong problem resolution skills. Min Requirements Six Months face to face customer service background in a restaurant or retail environment required or 1 year Fitness background wanted. Successful completion of a job shadow upon interview A High-school diploma Or Equivalent required 18 yrs old or older Planet Fitness is an Equal Opportunity Employer The position requirements list is not a complete description of responsibilities, but the list reflects the general requirements, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the position overview when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, work-load and/or personnel changes.
Planet Fitness Franchises
June 19 on ApplicantPRO